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Thrive Counseling Center
Therapy for Individuals, Couples & Family

Using Insurance

Thrive Counseling Center strives to have providers on a wide range of major insurance company panels utilized in our area.

While not every provider is contracted with every insurance listed, we are proud to have one and/or multiple providers who are in-network with the majority of plans with insurance companies on the list below. 

For other insurance companies not on this list we are happy to look into your out of network benefits. Even using out of network benefits many clients still only have to pay a small co-insurance fee per session and we can bill insurance for the remainder of the costs. Please call our office so that we can help you look into out of network options.

Unfortunately, we are not set up to take Medicare, Medicaid, or Washington State Apple health plans.

Frequently Asked Questions

Pile of smooth stones with green backgroundThis is a great question and an extremely important one! We are committed by law, and by our professional ethics code to not disclose any information about you to anyone without your permission. By permission, I mean that you actually have to come into the office and sign a Release of Information (ROI) if you ever wanted us to speak with someone on your behalf. 

Protecting privacy is Extremely Important to Us

This means that even if someone were to call our office and ask if you were a client of ours, unless we have that ROI on file, we don’t know who you are and can’t even tell the caller if we’ve ever even met you before. We take protecting your privacy extremely seriously.

How We Bill Insurance in Federal Way

If you are interested in having us bill your insurance, you will need to sign our initial paperwork giving us permission to share some of your information with the insurance company. Some of the information that you are giving permission to share are things like your medical/psychiatric diagnosis, as well as occasional treatment planning records and/or progress reports. Unfortunately, the insurance companies will not cover services without this information.  In the past, a medical record had big implications serving as documentation of pre-existing conditions that excluded many from getting health insurance.  Although the current health insurance system does not allow for exclusions for pre-existing conditions, we do not know if this will continue on infinitely.  Some of our clients do choose to completely protect their privacy by paying privately (out of pocket) in order to keep their session details entirely confidential. We leave this up to you and are happy to discuss this further with you if you have additional questions.

HIPAA Compliant System

We are extremely proud to run an office that utilizes the best of cutting-edge technology to give you the best experience in working with us while not compromising your privacy and the integrity of your trust in us. We have gone the extra lengths to make sure that EVERY system we use is HIPAA compliant (the standard the government sets for requirements for protecting sensitive patient/client data). Our staff has received training in HIPAA compliance, our software programs are all HIPAA compliant, and our IT department has specialized HIPAA compliance certifications. This boils down to an extremely secure experience for you coming in to see us, whether you come into the office or meet with us virtually. 

Sessions are typically 55 minutes long.person holding clock

However, in working with couples and some individuals, we sometimes find that longer sessions can be helpful (1.5-2 hours) to really dive into the places you are getting stuck in a productive way. If you know that you would like to schedule an hour and a half for a session you can do so through our online scheduling system, giving us a call, or sending us an email. 

Counseling Sessions with Children in Federal Way

In some cases, if we are working with young children we will do abbreviated 40-minute sessions.

Are you ready to schedule?  You can schedule your appointment now through our online scheduling system.

Have more questions?  Please give us a call at 206-567-7267 or send us an email.


If you have difficulty using our website, please email us or call us at (206) 567-7267
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Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.
To ensure safety for all during this time, we have transitioned all appointments over to our telehealth platform. You can now schedule your appointment to connect with one of our providers from your home, your work, or wherever you feel most comfortable. Please call us at 206-567-7267, text us at 206-659-1153, or email us to set up an appointment. You don't have to go through this time alone.